Author: Follett Software via YouTube
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Managing tech support requests for thousands of student devices can be challenging! In this clip, hear how schools are adapting to handle the increasing demand for device support with improved help desk systems. With nearly 4,000 devices distributed, tracking and maintaining a detailed history for each one—including repair records and student handling—has become essential. By separating student and staff device requests, schools are gaining valuable insights to streamline device management, identify high-use patterns, and manage ongoing repairs effectively.

Discover how innovative tracking solutions help schools stay on top of student tech needs and improve device longevity! Visit https://follettsoftware.com/technology-suite/destiny-help-desk/ to learn more.

#edtech #k12 #assetmanagement #follettsoftware

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