Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam

Author: Long Pham, Yam B. Limbu, Trung K. Bui, Hien T. Nguyen and Huong T. Pham
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EdTech Café

EdTech Cafe
 Standford EdTech (Author)
EdTech Café is a podcast series produced by the educational technology team at Stanford Medicine.
Prior studies on e-learning service quality were conducted mainly in developed countries; however, little effort has been made in emerging countries. This study examines the relationships among e-learning serv…

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Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam
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