Abstract

The purpose of this study is to explore attributes that influence the quality of smart classrooms from the perspective of higher education teachers. Relying on a purposive sample of 31 academicians from Gulf Cooperation Council (GCC) countries, the study identifies themes related to quality attributes of technology platforms and social interactions. These attributes are user security, educational intelligence, technology accessibility, system diversity, system interconnectivity, system simplicity, system sensitivity, system adaptability and platform affordability. The study identifies management procedures, educational policies, and administrative practices that enact, engineer, enable, and enhance these attributes in smart classrooms. The findings also highlight strategy-oriented planning and cause-driven transformation as the main smart classroom contexts influencing the quality of education among interviewees. With insights from the interviews, this article discusses some theoretical and practical implications of the study, research limitations, and potential future research directions.