Strategic IT: What Got Us Here Won’t Get Us There

Author: Ray Schroeder
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John O’Brien, EDUCAUSE Review

When it comes to broad, demonstrable acceptance of information technology as a strategic asset, there are—as we say in higher education—”pockets of excellence,” especially colleges and universities that have taken on major digital transformation initiatives with vision from the top and buy-in throughout the organization. On the other hand, some evidence suggests that we may actually be moving in the opposite direction. For example, in the 2017 Campus Computing Survey, the percent of respondents who say that “senior academic leadership understands the strategic value of institutional investments in IT” declined by 10 percent from the previous year. Likewise, the 2017 Leadership Board for CIOs survey reports that board-level involvement in IT governance experienced a “significant drop,” from 26 percent to 17 percent—the lowest level of board engagement in four years.2

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Strategic IT: What Got Us Here Won’t Get Us There
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