Educational TechnologyNews
U. of Maryland’s Online Campus Turned to Outsourcing for Speed. That Came at a Cost.
Author:
Source
U. of Maryland’s online campus turned to outsourcing for speed. That came at a cost.
By Taylor Swaak
Illustration by The Chronicle, photo from UMGC
Employees say the decision to restructure led to layoffs, diminished morale, and glitches.