Hellow everyone.i have a problem i really need help.

When i publish the content in captivate 2019..it gives an error before watching which says

An error has occurred:

Error – unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

Press ‘OK’ to view debug information to send to technical support.

i kindly request for a help.

Thank you.

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