Adobe Captivate Prime named in Top 20 LMS’s for Customer Experience 2020
Author: Gourav_Adobe
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We are super excited to announce that Adobe Captivate Prime has been listed in Top 20 LMS Software based on Customer Experience (2020) by eLearning Industry.
This Top 20 LMS list has been planned following a holistic approach based on input from actual users who were willing to share their experience with the LMS. These reviews have been verified one by one by eLearning Industry.
LMSs were judged on below metrics:
- Customer Satisfaction (CSAT Score): measures the degree of customer happiness with a particular product, service, or interaction.
- Customer Effort (CEF Score): quantifies the amount of effort required to get customer support from the LMS vendor.
- Customer Expectation (CEX Score): measures the gap between customer expectations and service received by the LMS vendor.
If you’re ready to invest in an LMS that delivers modern learning experiences with capabilities, such as mobile learning, seamless content playback experience and AI-powered social learning capabilities, then look no further. Adobe Captivate Prime provides a free 30-day trial so that you can experience all these benefits first-hand.
Learn more about Adobe Captivate Prime: https://adobe.ly/3h4bejf
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