Who supports tech support? The North American Google Technical Collaborative does. Known as the Collaborative for short, this community of K–12 IT professionals based in the United States and Canada serves as a meeting place where IT leaders can solve problems, network and learn more about their schools’ Google environments.
Started through a grassroots effort to support K–12 IT admins in several major North American cities, the Collaborative now serves more than 1,250 school districts across North America and plans to expand its reach even further this year. The group intends to create a…