By Cynthia Clay, TD

Training participants often log into our virtual classrooms ready to passively observe a monologue. It’s up to us to create the kind of learning environment that shifts them from passive to active learners. As you prepare to deliver an online training experience, think about the human needs of your participants: the need to be included, the need to feel safe, the need to be right, the need to be competent, and the need to be appreciated. More importantly, think about what a skilled virtual facilitator should do to meet those needs. Let’s take a closer look at each need.

https://www.td.org/insights/meeting-human-needs-in-the-virtual-classroom

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