Christopher Brooks, Susan Grajek and Leah Lang, EDUCAUSE Review
In the past decade, institutions have recognized the importance of advising, early alerts, degree planning, and other services to help students attain their academic goals affordably and efficiently. A wide range of new applications and technologies to support student success are now available and may prove invaluable to help students adapt to fully remote learning.  EDUCAUSE data from 2019 reveal that many, but far from all, institutions, students, faculty, and staff are ready and able to use these technologies during the pandemic.

https://er.educause.edu/blogs/2020/4/institutional-readiness-to-adopt-fully-online-learning

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