Erin Crisp, EDUCAUSE Review

Feedback is a powerful construct in the design of quality online learning, and quantified dimensions of learners’ feedback experiences can be leveraged to improve effectiveness, increase efficiency, and maintain appeal in online courses. What if real-time data could provide proactive insight into a student’s experiences? What if mentors and leaders could monitor experiences and intervene to remedy negative learning situations? Are there online-learner behaviors (rather than algorithms, which can be biased) that mentors and leaders could observe as early-warning signs of problems with the effectiveness of the instruction, the efficiency of the design, or the overall appeal of the courses? What are the key ingredients of learning, and could they be measured and monitored on a large scale?

https://er.educause.edu/articles/2020/6/leveraging-feedback-experiences-in-online-learning

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