Susan Grajek and the 2019–2020 EDUCAUSE IT Issues Panel

The EDUCAUSE 2020 Top 10 IT Issues describe the start of the higher education drive to digital transformation, as colleges and universities work to simplify, sustain, and innovate. Colleges and universities are working to unmake old practices and structures that have become inefficient and are preparing to use technology and data to better understand and support students and to become more student-centric. They are working to fund technology and to sustainably manage and secure data and privacy. Higher education institutions are applying data and technology to innovate student outcomes and experiences. Finally, the role of the CIO is undergoing its own transformation in order to advance institutional priorities through the use of technology.

https://er.educause.edu/articles/2020/1/top-10-it-issues-2020-the-drive-to-digital-transformation-begins

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