Udemy Refund Guide

Udemy always want students to be convinced and as well satisfied, thus almost all training courses bought on Udemy could be refunded within just a month.

Please be aware, nevertheless, the fact that refunds may only be initiated for those courses bought within the Udemy platform or website or perhaps the Android application; any specific training courses bought throughout a 3rd party websites or maybe one of the iOS applications is definitely not qualified to get refunds; [please follow the article for additional information about refund limitations].

In the event that you’re unsatisfied with an udemy course that you have recently enroll in, you have two options to request refund for a specific udemy courses, you can contact the udemy support through their contact support form, or you can request a refund from the dashboard of that specific course you want the payment to be refunded.

How to Request a Refund from the Course Dashboard?

1. VISIT THE UDEMY COURSE AND COPY THE URL
2. CLICK THE OPTIONS MENU ON THE RIGHT BELOW THE COURSE PROGRESS BAR
3. NOW CLICK ON REQUEST A REFUND
4. NOW SEND OUT A SUPPORT TICKET THROUGHOUT THE UDEMY CONTACT SUPPORT FORM AND ALSO INCLUDE YOUR UDEMY COURSE URL

All of the refunds will likely be sent back through the credit card you have used during the purchase of the course or perhaps your PayPal accounts.

Please keep in mind that purchases made through the iOS applications cannot be refunded at all.

Why Are The Refund Request Get Rejected?

Whilst the udemy’s 30 days refund policy is definitely in position to help protect the udemy students, they also have a strategy to protect the udemy instructors from scams/fraud and as well , offer a reasonable payment plan.

Payments will be sent to udemy instructors after 30 days, so therefore udemy will certainly in no way process refund requests once the refund limitations has been reached.

Please also take note that if the course videos and materials was in fact downloaded prior to to requesting a refund for a specific udemy courses, in that case the refund request might end up being declined and rejected.

At last, udemy students who purchase the courses and then simply ask for refunds for multiple udemy courses and they repeat this method many times will result in account suspension for the abuse of the refund policy of udemy.

What Is The Refund Policy For Bundles Purchased Using Third Party Platforms?

In the event that you bought the udemy course by using a 3rd party merchant, sadly, udemy are not able to process the refund.

Because udemy didn’t process the initial payment, they do not have the purchase record with them, and therefore they simply cannot initiate the refund.

In that case you have to contact the 3rd party supplier straight and ask for a refund.

Why Are The Mobile and iOS Purchases Not Refundable?

It is because the purchases you have made by using the iOS mobile application may not be refunded.

Using the iOS application for purchases, payments are actually processed by Apple and thus, udemy does not have the capability to help you refund the course.

In that case if you expect to receive a refund, you may contact the Apple support directly and request refund for your specific course.

Refunds are generally processed within 3 to 15 business days, it means you can expect the payment to be added to your credit card within 3 to 15 business days.

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