What the Edtech?! Series two, episode two: process improvement – people before technology
Author: mark.lennon@jisc.ac.uk
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How the University of Liverpool is improving the student experience by reviewing and optimising processes.
In this episode, John Cartwright, director of computing services at the University of Liverpool, talks about how his team are improving the student experience and saving staff time with technology.
John is joined by James Clay, head of higher education and student experience at Jisc. The pair explore the world of data, looking at how better use of it can transform teaching and power technologies like machine learning and artificial intelligence.
How can data help identify ways to improve the student experience?
Show notes
- Visit our Education 4.0 page to find out more about Jisc’s vision for Education 4.0
- Get updates on technology in education straight to your inbox by signing up to headlines, our fortnightly newsletter
More about our guests
John Cartwright
Director of computing services, University of Liverpool.
James Clay
Head of higher education and student experience, Jisc.
